Safe and Responsible Entertainment

8999be's Commitment to Responsible Gaming

8999be believes gaming is purely for enjoyment — we always place your safety and mental wellbeing as our top priority.

Why Responsible Gaming Matters

When enjoyed properly, online casino and betting can be a great form of entertainment. However, for some players it can sometimes get out of control. That is why 8999be takes Responsible Gambling very seriously.

We want you to always play within your own budget and time. Set a specific limit before starting each session and stick to it. Avoid placing more bets than necessary in hopes of winning or recovering lost money.

8999be is not just a betting platform — it is a responsible community. Our goal is to create a safe, transparent, and enjoyable environment for every player.

21+

8999be is only for users aged 21 and above. Opening an account or playing by anyone under age is strictly prohibited. We make no compromises on age verification.

Our Protection Tools

8999be provides several effective tools to help you keep your gaming under control.

Deposit Limit

Set a limit on how much you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and a waiting period is required before it can be increased.

Time-Out

If you feel you need a short break, you can take a temporary Time-Out from 24 hours up to 30 days. No betting can be placed from your account during this period.

Self-Exclusion

If you feel you need a complete break from gaming over a longer period, activate self-exclusion. Once active, your account cannot be reactivated before the set period ends.

Loss Limit

Set a loss limit to prevent losing more than a certain amount. When you reach this limit, the system will automatically pause betting.

24/7 Support

If gaming feels like it is becoming a problem, contact our Bengali live chat support. Our team is by your side day and night.

Account Reality Check

Receive an automatic reminder at set intervals showing how long you have been playing. This helps keep you aware and in control.

Signs of Problem Gambling

If you or someone you know shows any of the signs below, consider seeking help:

  • Repeatedly placing larger bets to try to recover lost money
  • Hiding gambling activity from family or friends
  • Being unable to stop gambling or repeatedly failing to do so
  • Neglecting daily responsibilities, work, or family
  • Feeling restless, anxious, or irritable when not gambling
  • Spending savings or essential money on gambling
  • Borrowing money from others to place bets

Golden Rules of Responsible Gaming

  • Play for entertainment only — not as a source of income
  • Set a budget in advance and never exceed it
  • Play with a clear head — not when angry, upset, or under any influence
  • Take regular breaks and respect your daily time limits
  • There is no need to rush into more bets after a loss
  • Prioritise spending time with family and friends
  • Asking for help when needed is a sign of strength, not weakness

How to Use the Protection Tools

You can activate protection tools on your account in just a few steps.

01

Log In to Your Account

Log in to your account at 8999be and go to the "Account Settings" section. There you will find the "Responsible Gaming" option.

02

Set Your Limits

Set your deposit limit, loss limit, or session time limit. Each limit takes effect immediately. Reducing a limit is instant, but increasing one requires a waiting period.

03

Activate Time-Out or Self-Exclusion

If you need a break, choose Time-Out for a temporary pause. For a longer break, choose the self-exclusion option and set the duration.

04

Contact the Support Team

If you have trouble using any tool or need help in a specific situation, contact our 24/7 Bengali live chat. Our team will assist you with full confidentiality.

Age Verification Policy

Prohibited for Minors

No person under the age of 21 is permitted to open an account or place bets on 8999be. No account is activated without age verification.

Age Verification Process

Age is verified at registration using a national identity card or passport. In cases of doubt, re-verification may be requested at any time.

If you know that a minor is using this platform, please let us know via live chat or email — we will take prompt action.

Parental Protection Tips

If you have children or teenagers at home, take the following steps:

  • Do not stay logged in to casino sites on shared devices
  • Use a strong password and never share it with anyone
  • Use parental control software on your devices
  • Do not play or discuss your account in front of children
  • Keep your payment card and bKash / Nagad details secure

Need Help? We Are Here for You

If gaming feels like it is becoming a problem, you do not have to face it alone. The 8999be support team and various organisations are ready to help you.

Live Chat Support

Any time, day or night — speak with us directly via our Bengali live chat. We will help you activate the tools you need with full confidentiality.

Email Support

Write to us by email for self-exclusion or special requests. Our team will process your request promptly.
[email protected]

Self-Help Organisations

Gambling addiction is a recognised condition. For mental health support in Bangladesh, contact a trusted counsellor or mental health service provider.

8999be's Full Responsible Gaming Policy

Transparent Betting Information

8999be always provides clear information about each game's rules, odds, and possible outcomes. We never make unrealistic promises of winnings.

Fair Play Guarantee

All games on our platform are encrypted and audited. Fair play and SSL encryption ensure that every outcome is impartial and secure.

Account Activity Monitoring

If our system detects unusual betting patterns or excessive loss behaviour, it automatically alerts the player concerned and offers assistance.

Single Account Policy

Each person may operate only one account. Opening multiple accounts is prohibited, and if detected, both accounts will be suspended.

Promotional Offer Transparency

The terms and conditions of all our bonuses and promotional offers are fully disclosed. Welcome bonus up to 100% up to ৳8,000, wagering 15 times — this information is open to everyone.

Fund Protection

Your deposited funds are always secure. The minimum withdrawal amount is ৳800 and processing is generally completed within 30 minutes to 3 hours.

Frequently Asked Questions

Answers to common questions about responsible gaming are provided below.

When you enable self-exclusion, a specific duration is set. Your account cannot be reactivated until that period ends. Once the period is over, you will need to contact our support team to reactivate your account.

Decreasing a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — typically 7 days. This delay is intentional to prevent impulsive decisions.

No. 8999be is only for users aged 21 and above. Age is verified at registration, and any account belonging to a minor is immediately closed.

First, reach out via our 24/7 live chat or email us at [email protected]. We can help activate self-exclusion or other protection tools. Consulting a professional mental health counsellor is also the most effective step.

Time-Out is a temporary break — from 24 hours up to 30 days. It is meant for short pauses. Self-exclusion is for long-term protection, where your account cannot be reactivated until the set period ends. For serious situations, self-exclusion is the right choice.

Yes. Your complete betting history along with deposit and withdrawal records are available in your account settings. Reviewing your own playing patterns is an important part of responsible gaming.

Enjoy Responsibly

Play and have fun at 8999be — use our protection tools to stay safe. Check the FAQ to learn more or step right into the gaming world.

When you are ready, log in safely and enjoy our entertainment games — slots, cricket betting, and live casino all in one place.

21+ For users aged 21 and above only. Play responsibly.